5

(Translated by Google) I loved this place, amazing customer service! I don't know anything about cars, and Nicole was literally an angel in my life. She went above and beyond, not only explaining in detail what they were going to do to my car, but also advising me against investing any more money in it because of all the problems it has. That's being honest and taking care of the customer. Plus, the prices are good. I went to five car repair shops nearby, and other places try to overcharge you for everything. Now I'm going to invest in a new car, and this is going to be my go-to place for checkups. (Original) Amé este lugar, amazing customer service! Yo no sé nada de carros y Nicole fue literal un ángel en mi vida, she went above and beyond, no solo me explicó a detalle lo que le iban a hacer a mi carro, sino también me asesoró en no invertir más en el por tantos defectos que tiene. That is being honest and taking care of the customer. Además de que los precios son buenos. Yo fui a 5 car repair near y en otros lugares te tratan de cobrar de más por cualquier cosa. Ahora voy a invertir en un nuevo carro y este va a ser el lugar fijo donde voy a llevarlo a que lo chequeen.

Hello Teresa! Thank you so much for sharing such a lovely experience with us. We're really glad that you found Nicole's honesty and care so valuable. We're here to help you every step of the way with your new car. Hope to see you soon! 🚗

- Green's Garage
1

Had a PPI done on a range Rover. Even tipped them. They did an inspection and gave me a report. Looked decent. Once obtaining the car, nothing worked, had a lot more issues than stated. A PPI done at the dealership discovered who ever did the PPI at greens garage must've been blind.

Thank you for taking the time to share your feedback. We were genuinely surprised to see this review, as the original review you left back in March was very positive about your experience with us. When your vehicle was here, our team performed a full inspection and we have complete documentation of everything we found — including the diagnostic codes pulled at the time and detailed messages between you and our service manager outlining each issue, one of which was that the rear passenger seat was not functioning. We're happy to share that documentation with you directly if it would help clear anything up. If there's something specific that's changed your perspective since March, please reach out to us at 3054448881 so we can talk it through. We'd much rather resolve this with you directly than leave it unanswered here.

- Green's Garage
5

We truly appreciate your perfect rating, Ross! It warms our heart to know we made a great impression. We're always here for you whenever your car needs some attention. Looking forward to seeing you again at Green's Garage!

- Green's Garage
5

It feels like in the last 2 years I have basically had to replace everything in my car - breaks, shox, air conditioning, hoses, etc. and I take it to Green's every time. They have a very friendly and helpful front desk staff - especially Nicole. I have been satisfied with the work every time. As much as I love coming here, I hope I don't have to come back for a long time!

Wow, Erin, it sounds like your car has had quite the makeover! 🚗 We're genuinely so grateful that you've trusted Green's Garage for all your car needs and that our team, especially Nicole, could assist you comfortably. It's wonderful to know you're satisfied every time, and while we love seeing you, we hope your car stays in good shape for a while now!

- Green's Garage
5

I’ve been to Green’s Garage a few times now and every experience has been amazing. They are reliable, honest, and always do a great job on my car. The team is very respectful and keeps you updated throughout the repair process. Fast service, reasonable prices, and excellent work quality. Definitely one of the best mechanic shops around!

5

Excellent service at Green’s Garage! The staff was friendly, knowledgeable, and very professional. They diagnosed the problem with my car fast and had it running perfectly again in no time. You can tell they truly care about their customers and do quality work. Fair prices, honest people, and great customer service. I’ll definitely be coming back and recommending this shop to friends and family!

Thank you so much for the wonderful review! We're thrilled to hear our team made a great impression and got your car running right in no time. Taking care of our customers and doing honest, quality work is what we're all about, so this really means a lot. We look forward to seeing you again, and we appreciate you sending your friends and family our way!

- Green's Garage
5

I took my car to Green’s Garage and had a great experience from start to finish. The mechanic was honest, professional, and explained everything clearly before doing any work. They fixed my car quickly and the pricing was fair with no surprise charges. It’s hard to find a trustworthy mechanic shop these days, but Green’s Garage definitely earned my trust. I highly recommend them to anyone looking for reliable and quality service.

1

My husband needed the radio on his Chevrolet Impala 2017 checked as it stopped working. I read the reviews and they were extraordinary. Some bad reviews always got a response. I found that acceptable. So we dropped off the car a week ago. We would call and Nicole would tell us that they were trying to find out what was wrong. So today, my husband decided to go check on the car and was told that they would need more time! Apparently, nothing had been done. The owner told my husband he could take the car, no charge. A customer whispered to my husband “the owner is a very nice guy”. Well apparently, there was a lack of information down the chain of command. I don’t know why this happened. My husband is a 78 year old, disabled American veteran. He doesn’t need any more stress in his life, neither do I.

Thank you for the feedback, and we're sorry for the frustration. We want to clarify that the vehicle was not sitting untouched — our team was actively performing electrical diagnostics the entire time. Electrical issues, especially intermittent ones, are some of the most time-consuming problems to track down, and it's genuinely difficult to give a firm timeframe until the fault is isolated. Where we did fall short was in keeping you updated on the progress, and we'll take that as a lesson learned. The owner released the vehicle at no charge because we never want a customer to feel left in the dark. If you'd like us to continue the diagnosis, please reach out and ask for the owner directly. We have great respect for your husband's service and would welcome the chance to help.

- Green's Garage
5

Absolutely amazing service at Green’s Garage! The team was honest, professional, and had my car running perfectly again faster than I expected. They explained everything clearly and didn’t try to upsell unnecessary repairs. It’s hard to find mechanics you can truly trust, but these guys are the real deal. Highly recommend to anyone needing reliable auto service!

Thank you so much for the kind words! Honesty and clear communication are what we try to lead with, so it means a lot to hear that came through. We're glad to have you in the Green's Garage family and look forward to keeping your Land Rover running for many more miles. — The team at Green's Garage

- Green's Garage
1

DO NOT RECOMMEND 1) Misquoted over the phone despite pretty simple service request (replace front left AND right axles of my Audi). 2) I show up in person, junior guy sitting at the computer says it's going to be ~$2200 all in when quote was for $1650 all in. They made an error, which happens, but no apology. I wasted my time driving there in the middle of the day. Just an "I understand". Place is also in a rough part of Miami and ramshackle/appears disorganized. Held together by duct tape.

Thank you for taking the time to share this — I'm sorry about the experience. The gap between the phone quote and the in-person quote shouldn't have happened, and even though pricing on European vehicles can shift once we have the car in front of us, that's exactly why we should be more careful on the phone. A real apology was owed and you didn't get one. That's a coaching moment on our end. I'd like to discuss this with you directly. Please reach me at the shop directly — I'll do what I can to make it right. — Nicole , Manager

- Green's Garage
1234567...85
Green's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Green's Garage (305) 444-8881 if you have any issues in accessing any area of our website.