(Translated by Google) They're scammers. They underestimated me because I'm a woman, gave me inflated prices, and on top of everything, they disconnected the camera while inspecting my car. Don't take your car to these people. They charged me $560 for doing absolutely nothing to my car. I took my Audi to the dealership, and it was nothing like the diagnosis they gave me. They told me I needed to replace the transmission and that it would cost between $5,000 and $6,000, but the dealership charged me less than they did. (Original) Son unos estafadores, me subestimaron por ser mujer, me dieron precios elevados & encima de todo al revisarme el auto me desconectaron la cámara, no lleven su auto con estas personas. Me cobraron $560 por no hacerle nada a mi auto, lleve mi Audi al dealer & nada que ver con el diagnóstico que me daban ellos, me decían que tenía que cambiar la transmisión & que sería entre 5 mil o 6 mil cambiarla & en el dealer me cobraron menos que ellos.
Hi Ms. Aguilera, we’re sorry to hear you were dissatisfied. At Green’s Garage, we pride ourselves on being transparent and honest, and we do not treat customers differently based on gender. The charge was for diagnostic, and replacement of the transmission hydraulic pump on your 2018 Audi A3, based on findings at the time of service. Cameras are never intentionally disabled, and if it was it’s likely due to repairs and testing. We welcome the opportunity to review this matter with you directly.
- Green's Garage